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Release MANDOLIN

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Minor improvements included in this release:

  • Fix an occasional bug with Sofort payments [From v2]

There was a bug in some unique cases when doing a Sofort PayIn whereby it would be prematurely failed, even though it was later successful – this has now been corrected

  • Various PSP integration enhancements

We’ve updated various elements of the integration with our PSP


Release KAZOO

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New functionality included in this release:

  • Transaction reporting [From v2]

    We’re really excited to bring a reporting feature to the API where you can export full transaction lists. We’ll slowly be rolling this out to all clients during the next week

  • Be able to disactive a Bank Account [From v2]

    Following your feedback, we’ve added functionality to be able to disactivate a bank account – this works in just the same way as for cards (more info)

  • Improving fraud prevention measures [From v2]

    We’ve further bolstered our fraud prevention processes by enhancing our black list management for countries, IBANs and BICs

Improvements included in this release:

  • Add RepudiationId to Disputes [From v2]

    To help you find the RepudiationId associated with a Dispute, we’ve add this info to the Dispute object (more info)

  • Add new LegalPersonType [From v2]

    To respond to your feedback, we’ve added a new LegalPersonType called "Soletrader" for legal users without a registered business (more info)

  • Fix a problem with some 3DS payments [From v2]

    In some rare cases, a user can actually be debited when doing a direct payin with 3DS that is shown as failed in the API (more info)

  • Various internal support tools [From v2]

    We’ve updated a few internal support team tools to further help them help you!

Release Hotfix

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Several bug fixes in this release:

  • Fix for IdempotencyKey lookup

    In some particular cases the IdemptotencyKey feature throws an error

  • Fix for Direct Payin and 3D-Secure

    In certain cases the transaction status isn’t updated correctly

  • Performance tuning

    Performance tuning for transfers and payouts

Release Kangaroo

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New functionality included in this release

  • We have now activated rate limiting for the API. More info here. If you are likely to be impacted, you will have already been notified
  • We've added UserId and WalletId to the reporting endpoint

Improvements included in this release

  • We've made various optimisations to the way transactions are handled, in a vary of cases - this improves reliablity and reduces responses times/error 500s
  • We've improved a constraint not allowing for refunds within 24h when the first refund actually failed
  • Add a constraint for GB bank accounts that requires 8 digits in the AccountNumber - the validation service we used already required this, but there were some cases where an incorrect length was possible

Release Tuba

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New functionality included in this release

  • We now having multithreading to prevent hook notifications problems and improve performance
  • The request URL is now included in the idempotency key lookup object - more info
  • There are now hooks/events for preauthorizations - although note that PREAUTHORIZATION_PAYMENT_EXPIRED is not currently working

Improvements included in this release

  • There are now three new KYC document refusal reasons: TRIGGER_PEPS, TRIGGER_SANCTIONS_LISTS and TRIGGER_INTERPOL
  • Error reporting for the creation of an IBAN bank account is now a little clearer (between whether the IBAN or BIC are incorrect etc)
  • All detailed addresses (v2.01) can now accept dashes in the PostalCode field
  • We've continued the project of optimising the performance of lists - the required work for wallets has now been completed

New release: Penguin

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New functionality included in this release

  • Allow for the use of a statement descriptor for SEPA direct debits (more info)
  • Add more languages for SEPA direct debits for both mandates and payments (PL, IT, ES, NL and DE)

Improvements included in this release

  • Fixed a bug with reports that allowed for a descryno to happen for Payouts
  • Fixed a bug where in some very rare cases mandates would not be created successfully (note that this is not related to this known issue)
  • Updated the validation service for GB bank accounts to improve reliability
  • Fixed a bug in some minor cases whereby you could still refund a payin that had been disputed
  • Fixed a bug where some infos were not correctly present in the reports for bankwire payins
  • Add a specific error when trying to refund a non-successful transfer

New release: Bongos

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New functionality included in this release

  • Certain types of KYC docs can now be processed much more quickly
  • We've launched in private beta functionality that allows you to create an IBAN and BIC for a certain wallet and then send funds directly to the wallet (without having to create a payin bankwire beforehand)

Improvements included in this release

  • Add a constraint for preauth payins that have already expired when trying to do the payin in some cases
  • Change timing of SEPA direct debit first payment notification emails to be inline with that of the second payment (ie both are now sent on the day the payment is made, not 3 days before)
  • Fix an ooccasional bug where the same preauthorization can be validated (captured) several times, even though this should only be possible once
  • Minor modification to the initial SSO access creation for the Dashboard login so you can use any of the emails in the TechEmails list (rather than just the first)
  • Harmonise the use of errors 401 and 403

Anti-fraud update: Change to the default 3DS amount

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We strive to offer you a secure payment solution, which means we review our fraud rules continuously to stay ahead of fraudsters.

Today, by default, 3D-secure is automatically triggered if a payment is more than 100EUR. In order to fight fraud more efficiently and reduce chargeback risk, the amount by default will now be set at 50EUR, or the equivalent amount in other supported currencies. As a result, 3D-secure will be triggered for all the payments of more than 50EUR.

You don't need to do anything as this will be an automatic change.

If you have any questions, please feel free to reach out to our sales team.

The change will be effective from 27th February 2017 onwards and is already effective in sandbox from today.


New release: Whale

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New functionality included in this release

  • Add an automatic expiration for old payin bankwires (that are more than one month old)
  • We've rebuilt the KYC engine from the ground up to make it more powerful and intelligent - most noteably, you can now consult the amount of cashin/cashout for a user to see how close to the KYC limits they are. More info about KYC is here.

Improvements included in this release

  • Correct a bug where by the StatementDescriptor was not taken into account in some cases for a payin card direct
  • Add client name and ID to dispute notification emails
  • You can now use the payin card web extended info call for failed payins (as well as successful ones)

New product updates

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New functionality included in this release

  • EMoney balance for every users is now available on our dashboard and our API. More info about Emoney here
  • Add a new filter on transaction reports on Fees amount.

Improvements included in this release

  • Correct a bug where date filters were not taking into account if WalletID filter was set
  • You can now create reports over a 6-months period

New release: Toucan

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New functionality included in this release

  • You can now create multiple Dashboard accesses for your account (SSO's), and set specific rights for each one with a permission group
  • We've added a new tool for our technical support team to better analyse client hook notifications

Improvements included in this release

  • We have made some improvements to how failed preauthorizations are handled in the rare case of a communication problem with the PSP (they'll now be updated with the Status = FAILED and ResultCode = 0019999 rather than staying as CREATED
  • We've fixed an issue in some cases whereby cards could be used for payments in a different currency
  • We've specified a minor new case which could result in a ResultCode 101106
  • We've fixed a couple of issues with the StatementDescriptor field for direct debit payments
  • The emails for Dashboard user invites etc are now much more good looking!
  • We've fixed an issue regarding the Status not correctly being updated in some cases for direct debit mandates
  • We've fixed an issue whereby in some very rare cases, it was infact possible to have duplicate payments for only one payment in the API

New release: Cinderella

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  • Add the RepudiationId (and link to details page) on the Dispute details page
  • Add a message to dispute doc upload saying that the document has been uploaded successfully
  • Add the missing sort icon to the reports list
  • Sandbox only: remove a requirement for processing disputes if you haven't uploaded any dispute docs

New release: Pinocchio

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  • Add a link in the menu to the public roadmap
  • Fix a bug with the search page
  • Fix a bug with the search function that returned an exception if the ID wasn't found

New release: Olaf

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  • Highlight: Add EMoney info - Credited and Debited amounts - on user details page (Only EUR at this stage)
  • Add support for the JPY currency

New release: Shrek

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  • Highlight: Add multiple Dashboard accesses (SSO's) and permission groups management
  • Fix a bug whereby uploading a KYC doc with several pages triggers the creation of one document for each page
  • Fix a bug with the money amounts that should not be displayed in cents if the currency is YEN

New release: Ariel

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  • Add a new Fees filter for transaction reporting
  • Fix a bug with the Notifications list (whereby if you didn't have any notification registered, nothing would be shown)
  • Mini fix for the display of the payout form

New release: Fox

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New functionality included in this release

  • Preauthorizations are now automatically cancelled after 6.5 days if you do not cancel them yourself (nor do a payin with the preauth)

Improvements included in this release

  • Fix a problem in some cases whereby the DocumentURL returned a 404 error for mandates
  • Fix an issue which resets an SSO's active sessions in some cases
  • Allow for mandate documents to be obtained in a language other than English
  • Correct the transaction reporting feature to include a small subset of transactions along with a couple of other minor bugs
  • Add a specific error message when uploading a KYC or dispute document that is too large
  • Direct debit payments will now be processed one day quicker than previously was the case
  • The default payment template for card web payments has received a refreshed design and the translations have been

New release: Simba

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New functionality included in this release

  • Highlight: You can now create and consult a new kind of report: wallets reporting is now available on Reporting section (see Reporting documentation for further informations)

New release: Meerkat

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New functionality included in this release

  • We have now introduced detailed anti-fraud transaction result codes - so the result "Transaction blocked by Fraud Policy" (008500) has now been split up into 11 new codes (covering blocked countries, IPs, velocity rules etc) - you can read more about them here
  • You are now able to retry a payin preauth that has failed without having to redo another preauthorization (this is particularly useful when 3DS was used and means you no longer need the prescence of the user)
  • We've added a new functionality for the KYC verification of legal users, called UBO Declarations - these are not yet a requirement for your user to be KYC verified and are optional at this stage. You can find out more here.

Improvements included in this release

  • The contest deadline (ContestDeadlineDate) for Disputes is now clearer (it's now at 23:59:59 instead of 00:00:00 - ie at the end of the day)
  • We've optimised the modification of webhooks to correctly test for a valid URL
  • We've fixed a bug which can in rare cases allow for two refunds to be processed for the same payment (even though the second one would always have been ignored by our PSP)
  • Some minor improvements were done to the transaction reports for transactions involving client wallets (your fees or credit/repudiation wallet)

New release: Unicorn

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New functionality included in this release

  • Cards that you register now have a unique identifier called the Fingerprint - this value will always be the same regardless of how many times you register the same physical card, or for whichever user. We'll be adding more functionality to do with this in the future (like card unicity tools, fraud prevention and the same information for web payins).
  • Add a new parameter for legal users for their registered/official company number called CompanyNumber which is not required at this time, but we highly recommend that you provide this information

Improvements included in this release

  • We're excited to announce the next stage in our performance and scalability improvements whereby you'll find that the transactions list responses are now much quicker and more reliable
  • Following your feedback, we've now removed the last phrase from direct debit payment notification emails which said "You'll be notified three days in advance of any further payments" as some end-users found this unnerving if they were doing a one-off payment
  • Validated KYC documents for a user are shown in their user object, however previously the value given was an internal reference - we've now changed this to show the actual document ID instead which should be more useful
  • The version part of the API URL is now case insensitive, to avoid any confusion
  • The CreditedUserId is now correctly shown for repudiation refunds
  • The URL of your branding logo is now given in HTTPS format for increased security
  • We've optimised a process when an intial payment for a card fails in some cases but the card validity was not correctly set to show that it was invalid
  • There is now a specific error when you try and transfer funds to the same wallet
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